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We provide

 

A reception service for all visitors to the Council Offices. Trained Customer Service Officers who can deal with Council Service enquiries.  We also work in partnership with other external organisations to enhance the services we provide.

 
 
 
 

Opening Times

 

Customer ServicesCalling us: Monday - Friday 8:30am - 5:30pm

Visiting us: Monday - Friday 8:45am - 5:00pm

 

You can make payments in the following ways:

 

  • Direct Debit

 

  • You can pay by credit or debit card at our reception desk.

 

 

  • You can still pay by Cheque or Cash by putting your payment in our new payment box in Customer Services. All you need to do is pop your payment and a reference number in one of our envelopes and put it into the box. Unfortunately we will not be able to issue receipts for cash/cheque payments.

 

  • You can also make payments at your nearest Post Office or any Paypoint outlet – just take along your bar-coded bill.

 

Visitors can use the Council's Café area between 8:45am and 3:00pm Monday to Friday. Visitors are also welcome to use the Council's Canteen between 8:45am and 1:30pm Monday to Friday.
 

 

 

Contact

 
Customer Services
Telephone: (01902) 696000
 
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