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We provide

 

A reception service for all visitors to the Council Offices. Trained Customer Service Officers who can deal with Council Service enquiries.  We also work in partnership with other external organisations to enhance the services we provide.

 
 
 
 

Opening Times

 

Customer ServicesCalling us: Monday - Friday 8:30am - 5:30pm

Visiting us: Monday - Friday 8:45am - 5:00pm

 

You can make payments in the following ways:

 

  • Direct Debit

 

  • Debit or Credit Card either using our Automated phoneline - 01902 696678 or by calling us on 01902 696000 and speaking to one of our Customer Services Advisors.

 

 

  • You can still pay by Cheque or Cash by putting your payment in our new payment box in Customer Services. All you need to do is pop your payment and a reference number in one of our envelopes and put it into the box. Unfortunately we will not be able to issue receipts for cash/cheque payments.

 

  • You can also make payments at your nearest Post Office or any Paypoint outlet – just take along your bar-coded bill.

 

Visitors can also use the Council's Café area between 8:00am and 4:30pm Monday to Friday.
 

Contact

 
Customer Services
Telephone: (01902) 696000
 
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