This section explains how sstaffs.gov.uk, which is owned
information you give to us, and the ways in which we protect your
Cookie usage information
To make this site simpler and easier to use, we sometimes place
small data files on your computer. These are known as
cookies. Most websites do this too.For example,
etc, these are stored temporarily while you move around the site,
and stored for future visits.
They improve things by:
- remembering settings, so you don’t have to keep re-entering
them whenever you visit a new page
- remembering information you’ve given so you don’t need to keep
- measuring how you use the website so we can make sure it meets
Our cookies aren’t used to identify you
They’re just here to make the site work better for you. Indeed,
you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit
AboutCookies.org. Or please read
To delete cookies or reject cookies
We recommend you allow the cookies we set by this web site as
they help us provide a better service.
If you do not want to receive cookies from this website, select
cookie settings under the privacy settings in your browser options,
then add our domain to the list of websites you do not want to
accept cookies from.
Under settings you can also delete individual cookies or any
cookies that your browser has stored.
You can find more information on how to delete and control
there may be functionality on various web sites that does not
Specific cookies used on this
General Website - we use
session cookies throughout the site to enable the
website to work correctly, they are used to identify the users
session (Known as session cookies). Without it the system would not
know which running session is the current user, it will often use a
cookie called ASP.NET_SessionId or
Google Analytics - We use
Google Analytics to help find out about how people use our website,
this enables us to identify parts of the site that need improving.
Google Analytics stores information about what pages you visit, how
long you are on the site, how you got here and what you click on.
We do not collect or store your personal information (e.g. your
name or address) so this information cannot be used to identify who
you are. We do not allow Google to use or share our analytics data.
(The cookie is saved as _utmX)
Google Translate - stores
preferences for the Google Translate widget. (The cookie is saved
as PREF, NID and googtrans)
Online Payment System -
Session cookies are used to store the customers transactions
in the shopping basket
Job Application System
- Cookies are used to remember if you have logged onto the
site when you make an application, if you tick the remember
me tick box.
Public / Consultee access
(Planning system) - JSESSIONID cookies are
used for functionality of the Idox Public access system, this
is used to store session state and not identify any personal
You can set your computer not to
accept cookies. However, if you do this, parts of our website may
not function correctly.
ii) Log files
Log files allow us to record visitors' use
of the site. We put together log file information from all our
visitors, which we use to make changes to the layout of the site
and to the information in it, based on the way that visitors move
Log files do not contain any personal
information or information about which other sites you have
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect
any information we collect from you. We use leading technologies
and encryption software where necessary to safeguard your data, and
keep strict security standards to prevent any unauthorised access
to it. We do not pass on your details to any third party or
government department unless you give us permission to do so or we
have a legal obligation to do so.
What information do we collect?
We collect three kinds of information from visitors to
sstaffs.gov.uk: service request/reporting information, feedback and
site usage information, from cookies and log files.
Service request/reporting information
In most cases we will collect simple
contact details and a brief overview of the problem being reported
or the service that is required.
This information is stored securely within
the service unit responsible. We do not use this information to
trace your identity and do not pass it on to any third party or
You can send us your feedback by comments
and questions to the Webmaster or service contacts, sent by e-mail,
phone or post.
If you send an e-mail or letter to the
Webmaster or call our service contacts, asking for information, we
may need to contact other government departments to find that
information. If your question is technical, we may need to pass it
to our technology supplier. We do not pass on any of your personal
information when dealing with your enquiry, unless you have given
us permission to do so.
This site contains links to external websites, both those of
government departments and of other organisations. These links will
be indicated by the prefix External Link:, South
Staffordshire Council accepts no responsibility for the content of
always be aware when you are moving to another site and read the
privacy statement of any site that collects personal
Please note that all of the links mentioned above and those
prefixed by a Document: prefix will open in a new
We do not pass on any personal information you have given us
to any other site.
Telephone: (01902) 696674
South Staffordshire Council
updated version on this page. Regularly reviewing this page ensures
you are always aware of what information we collect, how we use it
and under what circumstances, if any, we will share it with other