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You Can Help Us Cut Down On Fraudulent Benefit Claims

 
benefit fraudSouth Staffordshire Council pays out vast amounts of Housing Benefit and Council Tax Support every year.
 
The majority of claimants within the area are genuine, however there are always the minority who are stealing from all of us and defrauding the benefits system.
 
If you suspect that someone is claiming Housing Benefit fraudulently or know of anyone who:
  • Has not told us that they are working
  • Has not told us that they have a partner
  • Does not live in the property that they are claiming for Or has not told us they have other forms of income, savings or properties for example.
Then please let us know, do not let these people get away with committing benefit fraud.
 
You can report suspected Housing Benefit fraud in three ways:
 
By telephone:
Contact the National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential you do not have to give your name or address. Lines are open Monday to Friday 8.00am to 6.00pm.
 
If you have speech or hearing problems you can use a text phone service on 0800 328 0512 or Welsh speakers can call on 0800 678 3722.
 
Online at:
 
By Post:
NBFH, PO Box 224, Preston PR1 1GP

Council Tax Support fraudulently,

 

   1-Contact the National Benefit Fraud Hotline on 0800 854 440. Monday to Friday 8.00am to 6.00pm.

 

   2-If you have speech or hearing problems you can use a text phone service on 0800 328 0512

 
   3-Welsh speakers can call on 0800 678 3722.
 
If you suspect that someone may be committing Council Tax Support Fraud please call;
    

South Staffordshire Council on 0500 658 008 24hr to report Council Tax Support fraud, Council Tax Fraud and Business Rates Fraud. Other means of contact such as online form can be completed below.

Useful Pages/Leaflets

Useful Pages:

 

 

Useful Leaflets:

 

Link to a PDF documentNational Benefit Leaflet - Frau (PDF 221KB)

Link to a PDF documentBenefit Cheats leaflet (PDF 4MB)

Link to a PDF documentInterview for Caution Leaflet (PDF 40KB)

Link to a PDF documentInterview for Administrative Penalties Leaflet (PDF 20KB)

Link to a PDF documentInterview Under Caution leaflet (PDF 40KB)

Link to a PDF documentCode of Conduct: Benefit  Counter - Fraud Investigators (PDF 21KB)

How to Access This Service
To inform us of any suspicions that you may have you can contact us in a number of different ways:
 
  • You could complete our online benefit fraud report form, filling in details as appropriate.
  • You can call our own Fraud hotline number and either leave a message or talk to a member of our staff. The Number to call is 0500 658 008.
  • You can also call the National Anti Fraud Hot-line on 0800 854 440 between the hours of 7am and 11pm 7 days a week.
  • You can also notify us in writing by sending a letter to,

    Fraud Investigation Team
    South Staffordshire Council
    Council Office, Wolverhampton Road, Codsall, Wolverhampton.

      WV8 1PX

 

All Information Will Be Treated In The Strictest Confidence
You can choose to remain anonymous when making an allegation, although we would prefer where possible that you provide your contact details as you may have some further vital evidence required to assist us with our enquires.
 
Note: If we do not obtain enough details on the suspected fraud, we may be unable to take the matter further.

Costs

There are no costs associated with reporting benefit fraud.

Main Contact

Benefit Fraud Hotline

Telephone: (0500) 658008

Email: benefitsinvestigation@sstaffs.gov.uk

 

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