The below complaints process is for Councillors only, if you wish to make a complaint about a Council Officer please see: Complaints About the Council

Changes to the Complaints Procedure

The Localism Act, 2011 required South Staffordshire Council to adopt arrangements to deal with complaints that a Councillor (or Parish Councillor) has breached the Code of Conduct for Councillors. Please follow the link below:

Arrangements for Dealing with Member Code of Conduct Complaints (110kB)

They were adopted by South Staffordshire Council on 17th July, 2012.

The "arrangements" adopted by Council to deal with allegations that a Councillor has failed to comply with the relevant Code of Conduct must include provision for the appointment by Council of at least one Independent Person. South Staffordshire Council has appointed persons for this purpose.

The Independent Person must be consulted by the Monitoring Officer and the Standards Committee (as appropriate to the arrangements adopted by South Staffordshire Council before a decision is reached on an allegation and the Independent Person's view must be taken into account. In addition a person against whom a complaint is made may also seek the views of the Independent Person. The idea behind this that if a Councillor feels victimised or pressured by a member or members of the Council or the authority, he or she can have access to the Independent Person for a view. This applies both to South Staffordshire Councillors and to the Parish Councillors.

The persons appointed by South Staffordshire Council are:-

What this means to you

If you want to complain about the conduct of a member of South Staffordshire Council or a member of one of the Parish Councils in South Staffordshire, you must submit your complaint in writing (or by e.mail) to:-

LIN ROBINSON

MONITORING OFFICER

SOUTH STAFFORDSHIRE COUNCIL,

FREEPOST MID 21881

CODSALL,

SOUTH STAFFORDSHIRE.

WV8 1ER.

email: l.robinson@sstaffs.gov.uk

by completing a Code of Conduct complaint form.

Lin Robinson

Monitoring Officer

The Complaints Form is available in Adobe PDF and Microsoft Word formats below: