If you feel that a decision made in the assessment of your Housing or Council Tax Benefit claim is wrong you can ask for that decision to be looked at again or for a more in-depth explanation of the assessment.

 

You can write to us requesting a more detailed explanation of your decision at anytime. We will then write back to you explaining our actions in more detail and giving an explanation of how and why we have come to the decision. If after this explanation you still do not agree with our decision, you can ask for a reconsideration of our decision.

 

 

This must be in writing and be signed by the person who is affected by the decision. This appeal must be made within one calendar month of your benefit notification or reconsideration letter. You must state what you are appealing against, giving the reasons why you think the decision is wrong.  If we have not already done so we will reconsider our decision. If we are unable to alter our decision we will prepare your case for an Independent Tribunal. These are administered by the Tribunal Service. We will send both you and the Tribunal Service a copy of our response. You can choose an oral or paper based hearing. The tribunal (normally one legally qualified person) will then make a decision on your appeal.

 

Alternatively, you can contact the Tribunal Service directly on (0845) 4083500 or by visiting www.appeals-service.gov.uk

 

If you would like any independent advice regarding our decisions, you can contact your local Citizens Advice Bureau.  

 

There are no costs associated with appealing against a decision for Housing or Council Tax Benefit.

 

Forms

 

 Please complete this form if you disagree with our decision or require an explanation. (pdf)

 

 For further information on "What to do if I disagree with my Housing or Council Tax Benefit decision?" (pdf)

 

 

To gain general advice and guidance about Housing Benefit & Council Tax Benefit in the uk, please visit www.benefit-leaflets.org. These leaflets are available in several languages.

 

 

 

Benefit Enquiries	Revenues & Benefits
Telephone: (01902) 696668	South Staffordshire Council
Fax: (01902) 696630	P.O. Box 1644
Email: benefits@sstaffs.gov.uk	Wolverhampton
	WV8 1ZF