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Council Tax

 

 
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We are interested to know of any improvements that could be made to our service.  If you have any comments please complete the attached Customer Feedback Survey and E-mail it to taxation@sstaffs.gov.uk

 

Word Document: Customer Feedback Survey (38.5 KB)

 
 
 
What Is Council Tax?
Council Tax is a local tax set and collected by South Staffordshire District Council to help pay for local services provided by South Staffordshire District Council, Staffordshire County Council, Staffordshire Police Authority, Stoke on Trent and Staffordshire Fire Authority and Parish Councils. Like any general tax it is payable by any liable person whether or not any particular service is used.
 
Who Has To Pay Council Tax?
There will normally be one bill per dwelling, whether it is a house, bungalow, flat, maisonette, mobile home or houseboat and whether it is owned or rented. In most circumstances, the occupier of a property will be responsible for the payments. All joint owners, tenants or occupiers of a property can be responsible for payment of the Council Tax bill, as can couples who are married or live together as husband and wife. If the bill is not paid, the Council may take action to collect the money from any or all persons responsible for payment. In some cases, such as hostels or unoccupied properties, the owner will become the liable person. If you believe your name should not be on the bill, e.g.change of address, please tell us as soon as possible.
 

How to pay your bill.

Pay Online: You can pay your bill, with a credit or debit card, using our new online payments service.
 
Direct Debit: Simply complete the direct debit form and return it to the Council.  Alternatively contact the Revenues & Benefits Services on Telephone (01902) 696664, having your sort code and account number ready.  You have a choice of payment dates being 1st, 15th or 25th of each month.
 
Standing Order: If you wish to pay by Standing Order please quote the following details when you advise your bank:  South Staffordshire Council, The Co-operative Bank, Sort Code: 08-90-19 Account Number: 61026861 and quoting the account reference shown on the front of your bill.
 
At the Council Offices: Please bring your bill with you.  We are open for payments;
Monday - 8.45am to 4.45pm,  Tuesday - 8.45am to 7.45pm,
Wednesday - 8.45am to 4.45pm,  Thursday - 8.45am to 4.45pm
Friday - 8.45am to 4.45pm, Saturdays from 9.30am until 12.45pm.
 
By Post: Send your payment to the Council Offices.  Cheques and Postal Orders should be made payable to South Staffordhire District Council.  Our address is South Staffordshire Council, P.O Box 1, Council Offices, Wolverhampton Road, Codsall, South Staffordshire, WV8 1QL.  You are advised not to send Cash in the post.
 
Credit or Debit Card: Payment can be made in person at the Council Offices or by telephone on (01902) 696664.  You will need to quote your Council Tax Account Reference.
 
An automated telephone payment service is available 24 hours per day.  Telephone (01902) 696678.
 
Post Office Counters & Paypoint Outlets:  You will need to obtain a swipe-card from the Council.  This can be done by telephone on (01902) 696664.

 

Some of the most frequently asked questions are shown below.  Click on the question to obtain the information that you require.

 

What is Council Tax?

What are the Service's aims?

 

The Service Plan for Revenues & Benefits 2009/2010 

 

Charges

Discounts

Exemptions

Disablement Relief

 

Link to a PDF document Council Tax Leaflet 2009-10 (1.90 MB)

 

Council Tax Benefit

 

Word Document: Direct Debit Form (137 KB)

 

If you feel you have received a good service we would be pleased to hear from you.  However, if you are not happy with the service you have been provided, please contact Tracey Richards on telephone (01902) 696622 or e-mail mailto:t.richards@sstaffs.gov.uk to discuss any issues you may have.  After contacting us if you still feel that your enquiry has not been dealt with appropriately and wish to make a formal complaint, please click on this link Complaints about the Council.

 

Contacts

 
Council Tax Enquiries                                Revenues & Benefits                          
Telephone: (01902) 696664 South Staffordshire Council
Fax: (01902) 696630 P.O. Box 1644
Email: taxation@sstaffs.gov.uk Wolverhampton
  WV8 12F
   
 

 

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Tel:
01902 696000 or Email: info@sstaffs.gov.uk

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