Performance Standards

PERFORMANCE STANDARDS

The table below shows the performance of our Electoral Registration Officer Steve Winterflood against

the performance standards published in July 2008. There are 10 standards divided into 4 subject areas.

Electoral Registration Officers reported on their performance following the annual canvass of electors.

Performance Standards for the Electoral Registration Officer

Every year during the autumn canvass we carry out a survey of a number of electors to seek their views

on our processes. You can view the results here.

Category	Questions Asked	2012	2011	2010	2009	2008
Completeness and accuracy of electoral registration records	1 Using information sources to verify entries on the register of electors and identify potential new electors	Above the standard	Above the standard	Above the standard	Above the standard	Above the standard
	2 Maintaining the property database	Above the standard	Above the standard	Above the standard	Meets the standard	Meets the standard
	3 House-to-house enquiries	Above the standard	Above the standard	Above the standard	Meets the standard	Meets the standard
Integrity	4 Maintaining the integrity of registration and absent vote applications	Meets the standard	Meets the standard	Meets the standard	Meets the standard	Not currently meeting the standard
Integrity	5 Supply and security of the register and absent voter lists	Above the standard	Above the standard	Above the standard	Above the standard	Above the standard
Participation	6 Public awareness strategy	Above the standard	Meets the standard	Meets the standard	Meets the standard	Not currently meeting the standard
	7 Working with partners	Above the standard	Above the standard	Above the standard	Meets the standard	Meets the standard
	8 Accessibility and communication of information	Above the standard	Above the standard	Above the standard	Above the standard	Above the standard
Planning and organisation	9 Planning for rolling registration and the annual canvass	Above the standard	Above the standard	Meets the standard	Meets the standard	Meets the standard
Planning and organisation	10 Training	Above the standard	Above the standard	Above the standard	Above the standard	Meets the standard

Summary

2011	2011	2010	2009	2008
9 - Above standard	8 - Above standard	7 - Above standard	4 - Above standard	3 - Above standard
1 - Meets the standard	2 - Meets the standard	3 - Meets the standard	6 - Meets the standard	5 - Meets the standard
0 - Not currently meeting the standard	0 - Not currently meeting the standard	0 - Not currently meeting the standard	0 - Not currently meeting the standard	2 - Not currently meeting the standard

As from 2012 there is just one area where the ERO is not "above standard" and to achieve this would involve considerable additional resource and currently is not considered achievable.

Performance Standards for the Returning Officer

After all elections we survey the views of our stakeholders such as candidates and agents, we do

this to seek their comments on our organisation of the election. You can view the results here.

	Performance Standard	2010	2009
Planning and Organisation	1. Skills and Knowledge of the returning officer	Meets the standard	Meets the standard
	2. Planning processes in place for an election	Above standard	Above the standard
	3. Training	Meets the standard	Meets the standard
Integrity	4. Maintaining the integrity of an election	Meets the standard	Meets the standard
Participation	5. Planning and delivering public awareness activity	Meets the standard	Meets the standard
	6. Accessibility of information to electors	Meets the standard	Meets the standard
	7. Communication of information to candidates and agents	Above the standard	Meets the standard

Summary

2010	2009
2 - Above standard	1 - Above standard
5 - Meets the standard	6 - Meets the standard
0 - Not currently meeting standard	0 - Not currently meeting the standard

2011 onwards

As from the elections in 2011 the Electoral Commission has changed how they monitor and compare performance of Returning Officers and this is now active monitoring during an election by the submission of documents and data at key periods.

For 2012 the assessment of the Electoral Commission was that all 9 areas that they assessed the Returning Officer on were met from planning the election, to organising the count.

To view and compare how we are doing against other local authorities in administering

elections and registration, please click on the link below:

Performance Standard Assessment Tool