Privacy notice: garden waste subscriptions 2022/2023

You will be asked to enter your name, address and contact details as part of this online form. This is classed as your personal data. We will use the data that you provide to help us deliver a garden waste collection service to you.

The law allows us to use your personal data to enter into a contract with you to provide a garden waste collection service, to deliver the contract/service after you have signed up and to send to you relevant service messages.

The data you provide in the form will be stored in our My Account system. Our Waste and Recycling team and our Customer Services team will have access to the data you provide to deliver the service you have asked for and respond to any queries that you may have. In order to facilitate the service we will share with our contractors, Biffa Municipal Ltd, your address and the number of subscriptions purchased. It may also be shared with our health and safety, insurance, legal and finance teams as necessary in connection with our lawful basis or as required by law.

We will keep your personal data for as long as is necessary to deliver the service you have asked for, and for up to seven years after the end of the subscription scheme year. After this time it will be deleted from our systems. If you have set up an account in My Account, your data will be stored until you ask us to close-down your account on your behalf.

You have the following rights: a right of access to your information, a right to correct inaccurate information, a right to restrict our processing of your data, and a right to have your personal data erased. If you wish to exercise any of these rights, please contact our data protection officer at dpo@sstaffs.gov.uk. Please note that the Council will not be able to provide the service to you if your data is erased.

South Staffordshire Council (Council Offices, Wolverhampton Road, Codsall, South Staffordshire, WV8 1PX) is the data controller.

If you have any questions or concerns, please email our data protection officer at dpo@sstaffs.gov.uk in the first instance. if, after contacting the Data Protection Officer you still have concerns about the way we have processed your personal data, please contact the Information Commissioner's Office (ICO): Wycliffe House, Water Lane, Wilmslow, SK95 AF. South Staffordshire Council, Council Offices, Wolverhampton Road, Codsall, South Staffordshire, WV8 1PX.