Help with Council Tax

We appreciate that this is a difficult time for many of our residents and if you are unable to pay your Council Tax or debt recovery payments due to the COVID-19 pandemic, support is available from the Council.

Council Tax payments

Please remember that your Council Tax pays for our essential services that are delivered to all residents in the district, so it is really important that if your circumstances have not changed you continue to pay what you should and maintain your direct debit payments or payment plan as detailed on your bill.

If you are unable to pay your Council Tax then we may be able to agree to a special payment plan for your Council Tax payments. Please email our Revenues team at

Suspension of debt recovery

The Council will not be undertaking any debt recovery between now and the end of April 2020 and will assess the situation then. For customers with older debts, enforcement action on their accounts will now not take place for a number of weeks but we urge you to contact us to discuss repayments.

How to contact us

Given the demands on our contact centre at the moment, we would request that all contact is via email to We will respond as soon as we can.


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

Due to the current coronavirus pandemic, the Council Offices are now closed and residents should consider alternative ways of contacting the Council rather than visiting in person Please see the Contact box on the left for further information about how to contact us.