NHS Test and Trace support payment for residents

Released on 14 October 2020

South Staffordshire council news

This week, South Staffordshire Council is launching applications for NHS Test and Trace support payments.  

This follows the Government's announcement that from Monday 28 September 2020 people who have been told by NHS Test and Trace to self- isolate who on low incomes and unable to work from home can claim a support payment of £500 to compensate for their loss of earnings if they meet certain criteria.  

Local authorities are administering the payments for self-isolation and residents in South Staffordshire are now able to submit an application for this support at:

The application form is now live at:

Councillor Robert Reade, Cabinet Member for Welfare Services at South Staffordshire Council, said, “I'm delighted to announce that this scheme is now available in the district and our Welfare Services team is working hard to ensure that claims are processed quickly. Self-isolation is one of the most powerful tools for controlling the transmission of COVID-19 and this new Test and Trace support payment of £500 will ensure that those on low incomes are able to self-isolate without worrying about their finances."  

This financial support comes as the Government places a legal requirement on people to self-isolate and introduces tougher fines for breaking the rules. People in England are now required by law to self-isolate if they test positive for COVID-19 or are contacted by NHS Test and Trace. The legal duty to self-isolate came into force on Monday 28 September 2020 to ensure compliance and reduce the spread of COVID-19 and fines for those breaking the rules are now in place, starting from £1,000.  

Eligibility for the payment is restricted to those who:

  • Have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for COVID-19 or have recently been in close contact with someone who has tested positive.
  • Are employed or self-employed.
  • Are unable to work from home and will lose income as a result.
  • Are currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit.

For those that meet the above conditions but are not receiving one of the above benefits, they can apply for the Test and Trace support discretionary payment.

The scheme is open for applications from Monday 12 October 2020 and is available to residents required to self-isolate from Monday 28 September 2020. Backdated payments are available for those who started to self-isolate from Monday 28 September 2020.

Contact details

For further details contact
South Staffordshire District Council
Council Offices,
Wolverhampton Road,
South Staffordshire,

Tel: 01902 696000

Back to news listing

Other pages in the section

Building Better Opportunities

Millions of pounds of funding awarded to help tackle poverty and unemployment in South Staffordshire Business Enter

South Staffordshire Council Plan

South Staffordshire Council launched its new Council Plan in May 2016 - Your Council Supporting Your Place and Your Comm


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


Show on map

Office Opening Times

Due to the current coronavirus pandemic, the Council Offices are now closed and residents should consider alternative ways of contacting the Council rather than visiting in person Please see the Contact box on the left for further information about how to contact us.