Social Media


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Social media house rules

South Staffordshire Council's social media channels feature a range of information about our services and partners, keeping you informed and up-to-date with what is happening across the district.

We're here to help in any way that we can and we want you to join in the conversation and to comment on what we and others are saying. We want our social media channels to be safe spaces and a place for healthy, open and insightful discussion and we expect users to offer us the same level of courtesy that we offer them. This is why we have some basic house rules to help explain why we may sometimes need to remove the odd comment here or there. We don't want to have to remove any content so please try and keep in the spirit of our pages.

Remember that what you say is public
It might sound obvious but once your comment is online it's public and anyone with internet access can read it. You are legally responsible for what you submit.

Keep it clean
We don't want swearing or rude comments on our social media channels. If you're rude or offensive we will remove your comments (this includes racist, sexist, sexually explicit, homophobic or otherwise offensive remarks). We also reserve the right to remove comments that are likely to disrupt, provoke, attack or offend others.

Bullies aren't welcome
We won't tolerate any form of bullying, harassment or victimisation on our page of other users or of South Staffordshire Council staff and Members and we take this behaviour extremely seriously.

If you spam our page, we will delete it and may ban persistent spammers. Spam detracts from the messages we, and others who use the page, are trying to communicate.

We don't want to see any confidential or private information on our sites. For example, please don't share the phone number, email address or other contact details of any other person. If you need to share information with us, please send it in a private message.

Removing content
We will remove, in whole or in part, posts that we feel are:

  • Inappropriate, or discriminatory against any individual or group.
  • Abusive or obscene.
  • Deceptive or misleading.
  • In violation of any intellectual property rights, including copyright.
  • In violation of any law or regulation.
  • Spam and off-topic content (persistent negative and/or abusive posts in which the aim is to provoke a response).

Anyone repeatedly engaging with us using content or language which falls into the above categories will be barred from our social media channels.


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.