Register/Login to your Self Service account

Self Service gives you on-line access to view your entitlement to Housing Benefit and Council Tax Support.

This is available 24 hours a day, 7 days a week.

You can;

  • View your Housing Benefit and/or Council Tax Support claim details.
  • Check your benefit entitlement.
  • see what payments have been made and when next payments are due.
  • Check information used to calculate benefit entitlement.
  • Receive e-notifications (Housing Benefit and/or Council Tax Support letters online).

Landlords can also register and view;

  • When receiving Housing Benefit payments, the date in which payments have been made and when the next payments are due to be received
  • details of Housing Benefit weekly reclaim deductions.
  • e-notifications (Housing Benefit letters online).

If you require any further information regarding self-service, please e-mail


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.