Debts, Bills & Borrowing

Struggling with debt is not something to be ashamed of but it is important that you seek independent advice as soon as possible. The following organisations provide free impartial advice.


HERE TO HELP April 2020

Staffordshire South West Citizens Advice is still here to help you. If you need advice, information or support, our staff and volunteers are still here, working to help you.

Our offices in Stafford, Stone, Cannock, Rugeley and South Staffordshire (Wombourne) are closed but we are available on the telephone, email or web chat.

We can still offer you the information, advice and support to anyone who needs us.

These are difficult times for us all, but please contact us and we will do our best to help.

You can call us on our national telephone helpline 03444 111 444 Mon-Fri 9 til 5 and our staff will take your calls. For email and webchat see

We are working as part of our national service and through this we can access our whole range of specialist services. If you need help with a claim for Universal Credit we have a specialist help line, where trained staff will be available to help you. Please call 0800 144 8 444 or see

You can contact our Pension wise service through TPAS who will make you a telephone appointment with one of our specialist guiders. Please call 0800 138 3944. You can also contact them online at

Our Victims Gateway service for victims of crime can be contacted on 0330 0881339 Mon-Fri 10 till 3.

We are working with a wide range of partners, so if we can't help we will put you in contact with someone who can.

Citizens Advice Staffordshire South West your local service.


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.