You can write to us requesting a more detailed explanation of a Housing Benefit decision at any time. We will then write back to you explaining our actions in more detail and give an explanation of how and why we made that decision. If after this explanation you still do not agree with our decision, you can ask for your assessment to be reconsidered.
Received a message from us?
Have you been contacted by us about the electoral register?
All you need to do is follow the instructions so we know you’re registered and ready to vote. If you require further support please contact us on the link below.