You can write to us requesting a more detailed explanation of a Housing Benefit decision at any time. We will then write back to you explaining our actions in more detail and give an explanation of how and why we made that decision. If after this explanation you still do not agree with our decision, you can ask for your assessment to be reconsidered.
If you disagree with the decision made about your benefits
If you feel that the decision made about your Housing Benefit and/or Council Tax Support is wrong, you can ask for that decision to be looked at again or for a more in-depth explanation of the assessment.