Have Your Say: Community Governance Review 2025
Starting Tuesday, 1st July 2025, we’re launching a district-wide Community Governance Review and we want to hear from you! Click the survey link at the bottom of this banner to share your views.
What to do if you think your bin or bag has been missed.
Bin and bag collections can be made any time up to 18:00 on your collection day.
Please report missed bins and bags before 17:00 following your collection date. Reports made after this date will not be returned to.
Before reporting a missed bin or bag to us please:
Once you have completed the above checks and are confident you have met this criteria, please contact us before 17:00 the day after your collection to report a missed bin.
You can call us on 01902 696000, email us with your full address at communityservices@sstaffs.gov.uk, or contact us online. Subject to our final checks, a return collection will be made within three working days.