Community Trigger

The Community Trigger is a process which allows members of the community to ask the Community Safety Partnership to review their responses to complaints of anti-social behaviour.

The Trigger is designed to ensure the Community Safety partners work together to try and resolve any complaints about anti-social behaviour. We will do this by talking about the problem, sharing information and using our resources to try and reach an agreeable outcome.

The Trigger should be used if you believe your complaint has not been appropriately addressed or no action has been taken. The Trigger should not be used to report general acts of crime, including hate crime. The Trigger does not replace the complaints procedures of individual organisations, or your opportunity to complain to the Local Government Ombudsman or Independent Police Complaints Commission.

The Community Trigger can be used if you (as an individual) have complained to the council, police or a registered housing provider (social landlord) about three separate incidents in the last six months. To ask for a Staffordshire Police Community Trigger please contact Staffordshire Police on 101 or visit their website.

For guidance please view South Staffordshire District Council Community Trigger Procedure

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