Contact Us

Our telephone, email and social media contact centre is open Monday – Friday, 8:30am to 5:00pm. Our telephone lines are less busy between 2pm and 4pm - a better time to call to avoid waiting.

Our offices are closed to visitors until further notice.

We are closed on most bank holidays and between Christmas and New Year.

Waste and Recycling Update

Updated: 15/01/21 16:30

  • All scheduled grey and blue bin collections due week commencing Monday 11th January 2021 have now been completed.
  • All bin collections will re-commence as scheduled from Monday 18th January 2021, including garden waste collections.
  • If you were due a recycling collection on Tuesday 5th January 2021 and this was not completed, please present your recycling bin on Tuesday 19th January 2021 for collection. Excess recyclable material can be collected in clear/carrier bags (no black sacks please).
  • If your green bin was scheduled to be emptied during week commencing Monday 11th January 2021, it will be emptied week commencing Monday 25th January 2021. Any residents affected by this will receive an additional green bin collection at the end of the current subscription period in June/July 2021. This will be done automatically: you do not need to take any action.
  • Thank you for your patience during the unprecedented disruption over the last few weeks whilst we dealt with the impact of bad weather and substantial covid-related staff absences. Crews have worked hard to clear the backlog and minimise service disruption where possible.

Tell us your views

  • If you are complaining about highways and roads, please contact Staffordshire County Council Highways department 0300 111 8000 or email
  • To report a missed bin please ring 01902 696203. Please note, missed bins must be reported to us by the end of the next working day.

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Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

Due to the current coronavirus pandemic, the Council Offices are now closed and residents should consider alternative ways of contacting the Council rather than visiting in person Please see the Contact box on the left for further information about how to contact us.