Contact Us

Our telephone, email and social media contact centre is open Monday – Friday, 8:30am to 5:00pm. Our telephone lines are less busy between 2pm and 4pm - a better time to call to avoid waiting.

Our offices are closed to visitors until further notice.

We are closed on most bank holidays and between Christmas and New Year.

***Waste and Recycling Service Updates***

If you are contacting us about delays with your waste and recycling collections please check our waste page here for the latest updates.

Tell us your views

  • If you are complaining about highways and roads, please contact Staffordshire County Council Highways department 0300 111 8000 or email
  • To report a missed bin please ring 01902 696203. Please note, missed bins must be reported to us by the end of the next working day.

Please Complete the form below

It is important to us that you feel as though you are getting a good quality service through our website, if you have any comments on the website and the level of service that you believe it delivers then please complete our website feedback form.


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

Due to the current coronavirus pandemic, the Council Offices are now closed and residents should consider alternative ways of contacting the Council rather than visiting in person Please see the Contact box on the left for further information about how to contact us.