Single Person Discount

When you live alone, or are the only person over 18 who has their sole or main residence at your address, you are entitled to a 25% Single Person Discount.

To either claim or disclaim this discount, you can do so by completing our online form.

If the form is unavailable for any reason, you can also claim the discount by emailing confirming the following details:

  • Customer Name
  • Property Address
  • Council Tax reference number
  • Date of when discount should start/end
  • Details of who has left/joined household and their forwarding or previous address

If you are already claiming a single person discount and another adult moves in with you, or someone in your household reaches the age of 18, you will no longer be entitled to a single person's discount.

If this happens, you need to let us know and you can do this by using our online form.

In order to complete the form you will require your surname, postcode and Council tax account reference. Once in receipt of the information we will endeavour to process your application within 21 days.

Single Person Discount reviews

To make sure you're paying the right level of council tax we regularly review all of the homes which are claiming a single person discount.

Reviewing these discounts helps us identify any households claiming where they shouldn't, targeting those who are committing fraud, and making sure your council tax is going straight to providing services for your families and communities.

If you think you might be claiming where you shouldn't, tell us now and we can help you with a repayment plan for any back-dated amounts that you might owe.

South Staffordshire Council also participates in the National Fraud Initiative (NFI) which is data matching exercise run by the Cabinet Office to identify fraudulent and erroneous payments from the public purse.

If you require further assistance, please contact the Council Tax Department by email: or by telephone: 01902 696664.

If you would like to register for self-service where you can access information on your Council Tax account please follow this link:- self service

For more information on how we process your data for Council Tax, please read our guidance page.


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.