Recognise abuse and report it

How to spot the signs of abuse and what to do.

Recognise and report it  

If you think someone is being abused or think their safety is at risk, then it is important to tell someone. 

Where a crime has been committed or if you're worried about someone's immediate safety, contact the police by dialling 999. 

It is everybody's responsibility to look after children and adults at risk, but it is the responsibility of the police and children/adult social care services to investigate/ make enquiries into allegations of abuse. 

Can I remain anonymous? 

You will be asked about your own details but as a member of the public, you can choose to remain anonymous. 

What will happen after I've reported my concerns? 

What happens next depends on the seriousness of the situation. 

In response to a call, trained staff will carry out a careful and sensitive enquiry in line with locally agreed procedures. 
The information provided will be discussed with other agencies including the police. Where you have reported a concern about a child or young person, the information will also become part of the child's electronic record. 

Meetings may be held to agree what will happen next. Information and advice will be offered so that choices can be made and help given. 

Other sources of advice

  • Staffordshire Police Central Referrals Unit - 101 - Ask for MASH (Multi-Agency Safeguarding Hub) or email mash@staffordshire.pnn.police.uk 
  • Crimestoppers - 0800 555 111 
  • NSPCC Helpline - 0808 800 5000 
  • Action on Elder Abuse - 0808 808 8141 
  • Care Quality Commission (CQC) - 03000 616 161 

Remember: The welfare of children, young people and vulnerable adults is the primary concern. All children, young people and vulnerable adults have the right to protection from abuse or exploitation.

It is everybody's responsibility to look after children and adults at risk but it is the responsibility of the police and children/adult social care services to investigate/ make enquiries into allegations of abuse. 

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