Customer Portal user guide
An introduction to signing up and using our new Customer Portal.
Overview
Customer Portal is the account section of our website. Once registered you will be able to access South Staffordshire Council services anytime, such as paying a bill, asking for information or reporting a problem.
Using the customer portal you will be able to do all of the following without having to visit or contact us:
- Manage your council tax, benefits, business rates or rent
- Subscribe to our garden waste collection service
- Book a bulky waste collection
(We will be adding to these services over the coming months)
We have created this guide to help you register and manage your account.