Street Cleansing Services
We routinely pick up litter around South Staffordshire. In main village centres this is done 6 days a week. In residential areas and along key main roads it is done monthly and rural roads are done less frequently or when required.
To request a litter pick please use our online Form. Alternatively, contact Customer Services on 01902 696000.
We are responsible for the routine mechanical sweeping of public highways.
Gully emptying and the removal of spillages on public highways (e.g. paint, debris, hedge cuttings and mud brought onto the highway from farmers fields etc.) is the responsibility of Staffordshire County Council who can be contacted on 0300 111 8020.
If you feel that a road or pavement requires additional sweeping, please use our online Form. Alternatively, contact Customer Services on 01902 696000.
Litter and Dog Waste Bins
900 bins are located around the district for residents to dispose of litter and dog waste. These bins are designed so that offensive waste is better contained, but dog waste that is bagged can also be placed in litter bins.
To report a litter or dog waste bin that needs to be emptied, a damaged bin or to discuss the removal of an existing bin or siting of a new bin, please use our online Form. Alternatively, contact Customer Services on 01902 696000.
Removal of Fly Tipping
It is an offence under the Environmental Protection Act 1990 for any person to fly tip rubbish on any land in the open air. We take fly tipping seriously and where there is sufficient evidence we will seek to prosecute offenders. If found guilty of the offence at Crown Court the offender may be liable for a fine of up to £50,000 and up to five years imprisonment.
To request the removal of fly tipping from public land, or if you have evidence regarding a fly tipping incident please use our online Form. Alternatively, contact Customer Services on 01902 696000.
We will not remove fly tipping on private land but may take action if there is sufficient evidence.
Removal of Dead Animals
We will remove dead animals from public land upon request. We will also scan any pets and if a microchip is present and contains the correct information we will contact the owner who will be offered the opportunity to collect their pet. Deceased pets that we collect are taken to the Council Depot on Lane Green Road, Bilbrook, WV8 1LR. Any deceased pets not collected within 24 hours will be disposed of by the Council. We will not remove deceased pets from private properties.
We will not remove small dead animals including squirrels and birds from public land.
To request the removal of a dead animal on public land, please use our online Form. Alternatively, contact Customer Services on 01902 696000.
The Dogs (Fouling of Land) Act 1996 requires people to pick up after their dogs and failure to do this may result in the issue of a fixed penalty notice of £50. If this is not paid then you may be taken to court where the fine can be up to £1,000. Most public areas within South Staffordshire, including most footpaths, are covered by the Act.
To request the removal of dog fouling from public land or to report somebody that you suspect is allowing a dog to foul and then not clearing up the waste, please use our online Form. Alternatively, contact Customer Services on 01902 696000.
We will remove graffiti from buildings and public land that we are responsible for. Whilst we are not responsible for removing graffiti on private buildings, we will endeavour to make the owner aware when reports are received.
We aim to remove offensive graffiti, defined as that which is racially offensive and/or hostile to a religious group, sexually offensive, homophobic, depicts a sexual or violent act or is defamatory, within 24 hours.
To report graffiti please use our online Form. Alternatively, contact Customer Services on 01902 696000.
Installation of Street Name Plates
We are responsible for maintaining and repairing street name plates and village signs. Staffordshire County Council are responsible for road traffic and directional signs and can be contacted on 0300 111 8020.
For new or replacement street name plates, please use our online Form. Alternatively, contact Customer Services on 01902 696000.
Telephone: (01902) 696000
Fax: (01902) 846553