For minor issues you can contact the business or premises concerned directly to discuss the matter with the food premises.
However, if you return a product to where you purchased it from, it will be difficult for the authority to deal with
If you would like to make a complaint about food or a food business to us, we advise you to:
- Contact us as soon as possible using the details on this page
- If the complaint is about a food item, keep as much of the food as possible, as well as any foreign bodies of concern
- Keep any packaging and the receipt
- Store the food appropriately until it is in our care, for example in a refrigerator or freezer