The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software where necessary to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission to do so or we have a legal obligation to do so.

What information do we collect?

We collect three kinds of information from visitors to service request/reporting information, feedback and site usage information, from cookies and log files.

Service request/reporting information

In most cases we will collect simple contact details and a brief overview of the problem being reported or the service that is required.

This information is stored securely within the service unit responsible. We do not use this information to trace your identity and do not pass it on to any third party or government department.


You can send us your feedback by comments and questions to the Webmaster or service contacts, sent by e-mail, phone or post.

If you send an e-mail or letter to the Webmaster or call our service contacts, asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology supplier. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so.

External websites?

This site contains links to external websites, both those of government departments and of other organisations. These links will be indicated by the prefix External Link:, South Staffordshire Council accepts no responsibility for the content of these sites.

This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site that collects personal information.

Please note that all of the links mentioned above and those prefixed by a Document: prefix will open in a new browser window.

We do not pass on any personal information you have given us to any other site.



South Staffordshire Council

Council Offices


South Staffordshire



Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


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Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.