What happens if i don't pay?

What happens if I don't pay my Business Rates?


Each year we issue you with a bill which tells you how much you need to pay and when. This is known as your instalment plan.

You need to pay your bill on, or before, the dates shown on your annual bill.

If you're struggling to pay your non-domestic rates, then please let us know as soon as you can and we might be able to help you. Call us on 01902 696669 or email us at taxation@sstaffs.gov.uk.

If you don't pay enough, pay late or miss an instalment completely, you will get a reminder notice giving you seven working days to pay the missing amount. If you bring your account up to date, then we will not take any further action.

What happens if I don't pay the amount as stated on the reminder notice?

You need to pay the amount stated on the reminder within seven days so that your account is up to date.

We only issue two reminders in each financial year so if you don't keep your account up to date or if you keep missing your instalments then we could take away your right to pay your bill in instalments. This means you would have to pay all of your balance in one go.

If you still don't pay then legal proceedings will be commenced.

Payment Arrangement

If you would like to make a payment arrangement to clear the debt at this stage then you need to call us as soon as you can on 01902 696669 or email us at taxation@sstaffs.gov.uk. Whilst the arrangement is in place and you pay on time, no further recovery action will be taken. If you default on your arrangement, we will take further action.

What happens next?

If the sum due is not paid in full you will receive a summons to the Magistrates Court and costs of £48.00 will be added to your account.

At the Magistrates Court, South Staffordshire Council will apply for a Liability Order and further costs of £50.00 will be added to the debt. A Liability Order gives the Council the right to take further action to collect any money outstanding.

If a mutually agreed payment arrangement has not been made by this point, South Staffordshire Council will pass the debt to our Enforcement Agents for collection. If you are unable to offer a reasonable payment plan to the Enforcement Agents they have the power to collect the debt by taking control of goods. (Charges will be added to your account).

The Council employs the following Enforcement Companies:-

Bristow & Sutor Ltd

Bartleet Road

Washford Redditch


B98 0FL

phone: 0871 677 0070

The Enforcement Agent process

  1. The enforcement agent administration stage is where the enforcement agent starts initial contact with the debtor. This results in administration fees (£75), but allows the debtor a period of notice to come to a payment arrangement.
  2. The next stage is the enforcement stage and involves visiting the debtor's property. This attracts a set fee (£235.00) to cover all work at enforcement stage plus a further percentage fee (7.5%) for debts over a certain value (£1500).
  3. If goods are seized, the sale of goods stage attracts further costs including fees (£110) to cover the removal of goods and the costs of re-selling them, plus a further percentage fee (7.5%) for debts above a certain value.

If the Enforcement Agents are unsuccessful in collecting the debt then South Staffordshire Council could commence action to make you bankrupt or your company insolvent. Ultimately if you do not have limited company liability the Council can make an application for you to be committed to prison.

Independent Advice

If you are having financial difficulties the Citizens Advice Bureau has advisers who are available to discuss debt issues.

The National Debt line provides free confidential and independent advice on how to deal with debt problems.

If you require further assistance, please contact the Business Rates Department by email: taxation@sstaffs.gov.uk or by telephone: 01902 696669

If you would like to register for self-service where you can access information on your Business rates account please follow this link:- self service


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


Show on map

Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.