Bulky household waste collections

This is a service for the disposal of large items of household waste, such as furniture and appliances.

What does it cost?

The cost of a bulky household waste collection is £30 for every three items collected.

We can collect a maximum of nine items per collection. 

  • One to three items = £30
  • Four to six items = £60
  • Seven to nine items = £90

When will my items be collected?

You will be offered a choice of two collection dates at the time of booking.  

Where should I leave my items to be collected? 

Items must be at outside of your property before 7am on the day of your booking.

Please ensure nothing is blocking access to the items. 

We are unable to enter your property, garage, or any outbuildings to carry out a bulky waste collection. 

Accepted bulky waste items

  • Armchair 
  • Bath 
  • Bed/Mattress (Both = one item) 
  • Bicycle 
  • Bookcase 
  • Cabinet/Sideboard 
  • Carpet (One room of carpet = one item) 
  • Chest of Drawers 
  • Cooker 
  • Dining Chairs (Two chairs = one item) 
  • Dishwasher 
  • Freezer 
  • Fridge 
  • Fridge Freezer 
  • Headboard 
  • Microwave 
  • Mirror (undamaged) 
  • Ottoman 
  • Settee 
  • Shed (= six items) 
  • Sink 
  • Table/Desk 
  • Toilet 
  • Tumble Dryer 
  • Television 
  • Underlay (One room = one item) 
  • Wardrobe 
  • Washing Machine 

Bulky Waste Terms and Conditions

  • Present items before 7am 
  • Leave items clearly presented at the front of your property 
  • Cancellations can be made before 11am the day before collection is due 
  • We will only collect items booked for collection 
  • The maximum dimensions of any single item are 1.83 metres (6 foot) x 1.23 metres (4 foot) and the items must be manageable by two persons.

Our Agreement with you

What you will need to do

  • Please note that if you place an order for collection then you are deemed to have accepted these conditions. If you have any questions about the conditions please telephone 01902 696203 before making a request. 

  • This service is for bulky household waste only: commercial and industrial waste will not be accepted. If when we attend we establish that the items are from a commercial premises we will not remove the items and no refund will be given. 

  • Items must be at your collection point outside of your property by no later than 7am on the day of collection: please note that this day may be different to your usual bin collection day. 

  • Your item(s) must be accessible on the day of collection: there should be no obstructions that would prevent the crew from collecting and loading onto the vehicle the bulky item(s). 

  • Items must be left in such a way so as not to obstruct the highway. 

  • Only the item type and numbers stated at the time of booking will be collected. 

  • The maximum dimensions of any single item are six foot (1.83 metres) x four foot (1.23 metres) and the items must be manageable by two persons 

  • Service cancellations must be made by (11am) the working day prior to your scheduled collection day. 

What we will not do

  • We will not collect certain items such as concrete, liquids (e.g. petrol, oil, paint), hazardous waste (e.g. infectious healthcare waste, fluorescent tubes), asbestos, bagged household waste (including garden waste) and waste arising from household construction work (e.g. tiles, plaster rubble). 

  • We cannot specify a time of collection. Crews have until 5pm to complete your bulky waste collection: please do not report a missed collection until after this time. 

  • Crews will not collect items from inside properties, garages or outbuildings (e.g. sheds).

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