Council Tax Energy Rebate

The government announced on 3 February 2022 measures to help protect millions of households from rising energy costs in 2022-2023. These measures include a one off £150 non-repayable rebate for households in England in council tax bands A – D, known as the Council Tax Rebate. This will be in the form of a payment of £150 per household and is not a reduction off your bill. There is one payment per household regardless of the number of occupants or council taxpayers named on the bill.

Eligibility for the scheme

  • The property is valued in Council Tax bands A-D or is charged at property band D as a result of the disabled band reduction scheme on 1 April 2022
  • A new build property that is awaiting an official band from the Valuation Office, will be assessed for eligibility when the band is provided where the effective date of the band is on or before 1 April 2022
  • The property is at least one person's sole or main residence on 1 April 2022
  • The property attracts an occupied charge; or would if it were not for the occupant receiving a 100% reduction due to Council tax Reduction, or by being in the property exemption classes of N (Student), S (persons under 18), U (Severe Mental Impairment) or W (Elderly relative resident in an Annexe) on 1 April 2022

A property that meets all the criteria but has a nil council tax liability as a result of local council tax support, will be eligible.


Properties that have no permanent resident such as unoccupied properties or second homes will not be eligible. In addition, the liable council tax payer cannot be a local authority, a corporate body or other body such as a housing association, the government or governmental body.

Applying for the rebate

If you don't currently pay your council tax bill by direct debit we will need to confirm your payment details. You can now supply your bank account details on our online application portal.

The link to our online portal is below but before you click on the link, it's very important you read all the information provided to you on this webpage especially the information regarding the property reference number.

You can claim your Council Tax energy rebate here

The first step is to register to create an account and then you will be able to submit an application for a payment to your bank account.

Before you start you will need to have the following:

  • The account reference number, this is the 8 digit number starting 1 shown on your council tax bill
  • The property reference number for your home, this is the 7 digit number starting double zero shown on your council tax bill (please ignore the reference number provided on the Valuation Office Agency website as this doesn't include zero's at the start of the number)
  • Your bank account details

We will process your application and make the payment once the details have been verified. Payments will take up to 2 to 3 weeks from date of application. You will be able to check the progress of your application by logging into your Grant Approval account. In some instances we will request evidence of your bank details, requests of this nature will be via the Grant Approval portal and we will never telephone you requesting this information.

If you need to contact us, please email us at

Direct Debit payers automatic payment

Most people who pay council tax by direct debit should have now received this money by the end of April. Payments will only be made after you have paid your first monthly Council Tax direct debit payment, therefore you can expect your payment as follows:

  • Customers who paid a direct debit on 1st, 15th and 25th April should now have received their payment.
  • If your first direct debit payment is not until May or June, you will receive the rebate 7-14 days after the direct debit has been taken.

If you have not received your payment, please email us but only do so if you pay Council Tax to South Staffordshire Council. Our email address is We are receiving emails off residents from Burton upon Trent, Cannock and Tamworth to name a few asking when will they receive their payment so please check who your local council is before contacting us.

If you receive an automatic payment but you think that you do not qualify you should contact the Council immediately by emailing and let us know your name, address and why you think you should not receive the rebate

I do not qualify for the £150. Can I still get help?

The government will provide funding for councils to operate a discretionary fund for households in need who would not otherwise be eligible for a Council Tax Rebate. This could include, for example, individuals on low incomes who live in properties valued in bands E to H.

South Staffordshire Council's discretionary policy is being developed and we will publish this alongside details of how to apply once the details have been confirmed. This is not expected to be available until later in May.

Please do not phone or email us as we will update this website as soon as we have further information.


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


Show on map

Office Opening Times

If you are unable to find what you need online today please contact us on 01902 696000.

Mon-Tue,Thu-Fri 09:00am - 17:00pm
Wed 10:00am - 17:00pm
Sat-Sun Closed

Face to Face appointments are available but must be pre booked in advance of your visit by calling 01902 696000.