Equality, diversity and inclusion objectives

Empowering our communities –to enable local people from diverse backgrounds to influence service design, we will consult and engage with our communities and partners, providing opportunities for sustaining and improving the quality of life that our communities value.

Quality services and our Customer Promise – we will use our data and intelligence to inform our understanding of the diverse needs of our communities, making sure the services we provide are fair and accessible to everyone by removing any barriers to access, equity and inclusion.

Employer of Choice – we will strive to have an agile and adaptable workforce that is representative of our communities. Recognised as a local Employer we will facilitate connections that provide opportunities for local people, with the council, partners, and businesses in South Staffordshire.

We recognise that achieving these objectives is a long-term goal which will require concerted, proactive and on-going action in order to evidence change. We will report on performance measures and outcomes about these objectives annually, and this information will be published on our website. We will also review the objectives regularly to check that they are still relevant and to ensure they reflect the current customer needs, resident feedback and data that we have available.