Are you struggling to pay your Council Tax?

We recognise that sometimes households struggle to pay their bills, however we would urge you not to ignore the problem.

Direct Debit

We would recommend that you pay by Direct Debit, that way your payments are requested automatically by your bank, so there's no risk of missing a payment. If you would like to set up a Direct Debit instruction please provide your information here.

Special Payment Arrangements

We also offer My Account where you can set up Special Payment Arrangements online yourself which is available 24 hours a day. On occasion your Arrangement may need approval from one of our Officers. In this situation we would require details of your Incomings and Outgoings in order to get a better understanding of your circumstances. The Income & Expenditure form can be downloaded via this link.

Discounts & Reductions

You might be able to get a discount or exemption which means you pay less council tax. You may also qualify for Council Tax Support if you are on a low income or in receipt of State Benefits.

Debt Advisors

If you are experiencing financial difficulties, we would strongly urge you to contact the following agencies for free help and advice:

Citizens Advice Bureau


National Debtline

Remember, the sooner you take control of your situation, let us know, or ask for help and advice, the sooner something can be done.

If you would like to talk to our Recovery Officers, please call 1902 696669 (8:45a.m -5:00pm) or email:


Get in touch


South Staffs Council

Wolverhampton Road, Codsall

South Staffordshire


Show on map

Office Opening Times


08:30 - 17:00



08:45 - 17:00


We are closed on weekends

View leisure centre opening times